Shipping and Returns Policy
All Flower Guide products are made to order and packaged with care.
All orders are dispatched within 1-3 business days via Australia Post. If you require urgent shipping and you're located in Australia, please select Express Post so we know to get it out to you ASAP.
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Postage time is dependent on the carrier. Please be aware that Australia Post is currently experiencing delays with deliveries and have suspended guaranteed next day Express delivery. Delivery times listed below are approximate.
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To check the delivery status of your order, please click the button below and enter the tracking number provided in your delivery confirmation email. We appreciate your understanding <3
Shipping Rates
Australia
Standard Parcel Post (2-7 business days)
Up to 5kg: $9.00
Express Post (1-5 business days):
Up to 5kg: $14.00
New Zealand
Standard Parcel Post (7-14 business days)
Up to 500g: $18.20
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Express Parcel Post (5-10 business days)
Up to 500g: $33.20
United States,
Canada, UK
Standard Parcel Post (9-12 business days)
Up to 500g: $30.00
Rest of the World
Postage rates vary via country.
Postage cost calculated in checkout.
Returns
In the unfortunate event that we have shipped you an incorrect product, or you are unhappy with the quality of the product you have received, please get in touch with us so that we can make it right.
Dr. Edward Bach
